A digital future has long been talked about and the pandemic has brought it a massive step closer – there is no doubt that innovation cycles are now much faster and companies are having to be more nimble as well as improve communication and collaboration.
Last year the FT reported companies undertaking two years’ worth of digital transformation in two months. Put simply, a recruitment firm’s digital fluency is now key to both its sustainability and success.
But how do you get started, how do you ensure it works? Brad Dowden, Hyvve’s Digital & Technology expert brings to life a digital transformation and enterprise scalability project he has recently completed.
The Client
The client is a rapidly growing international recruitment consultancy seeking to support its growth and expansion through the technology enablement of its business. This private equity backed business sought a technology operating model which could underpin its growth, ensure long term scalability and predictability of its operations. Additionally, the aim was to build the foundations for future leverage of its data assets to create new revenue streams.
The Challenge
Following years of rapid growth, the technology infrastructure was no longer fit for purpose, nor could it support the trajectory of the business for its next phase of growth. A leadership team, frustrated by the complexity and lack of agility of their capabilities, saw no clear path forward. Costs were climbing, productivity reducing. The leadership team needed to address these challenges through a wholesale review of the technology landscape – to design, procure and deliver within a one year timeframe, without impact to business performance.
The Solution
It became clear that much of the pain and frustration was the culmination of a lack of strategic technology leadership. Brad and a number of Associates worked closely with the client at all levels to ensure the change was well adopted and disruption minimised. The results:
